Three steps to make a call

      Dial access number
      Enter Pin number
      Dial your destination number with 00 + country code + city code + phone number

How does it work?



FAQ

How Do I Buy a TALK HOME card?

The TALK HOME Calling Card is a prepaid calling service that offers huge savings on your international and domestic calls. To purchase a TALK HOME Calling Card online, simply click on the buy link above and follow the instructions on the screen.

After the payment process is complete, your TALK HOME Calling Card PIN will be displayed. (A PIN is the unique 10 digit number that indentifies your TALK HOME Card).

Make a note of your PIN or print it out and keep it in a safe place. A copy of your PIN will be sent to your email address.

How Does Billing Work?

As you make calls with your TALK HOME card, the cost of your call is deducted from your card balance. You will hear your card balance at the beginning of every call you make.

When your balance is low, adding credit is easy. You can top up your card online 24 hours a day 7 days a week at www.talk-home.co.uk. You can also top up at any store where you see the PayPoint sign.

To find a PayPoint store near you, click here.

You can access your billing details at anytime through My TALK HOME.

How Many Call Minutes Will I Get?

You can use out Rate Finder to check how many call minutes a £5 TALK HOME Calling Card will allow you to make to the destination of your choice. You can find the rate finder here.

How Do I Make a Call?

Making a call using a TALK HOME RECHARGEABLE Calling Card is easy. Just follow the steps below for dialling from your land line, mobile or a pay phone.

Making a call using your TALK HOME RECHARGEABLE Calling Card from your land line phone:

1. Dial the TALK HOME RECHARGEABLE Calling Card local access number: 0330 993 7332 or london access number 0207 993 7332. You may also use our free phone access number: 0800 786 0785.

2. When prompted, dial your TALK HOME Calling Card PIN.

3. For calls to the U.K.: Dial the city code and local number.

4. For international calls from the U.K.: Dial 00, the country code, city code and local number.

Making a call using your TALK HOME RECHARGEABLE Calling Card from your mobile phone:

When making a call with TALK HOME from your mobile phone, do not dial the number you are calling directly from your contact list. No SIM change is required.

To make sure your call is made through your TALK HOME RECHARGEABLE Calling Card, follow the steps below:

1. Dial the local access number 0330 993 7332 from anywhere in the U.K. (For even easier dialling, you may wish to put these access numbers into your mobile phone contact list and set them up as speed dial numbers.)

2. When prompted enter your TALK HOME Calling Card PIN. If you have registered the number you are calling from (CLI) with your card, you will not need to enter your TALK HOME Calling Card PIN.

3. Using the keypad, dial the phone number you wish to call. DO NOT use your contact list and DO NOT press Send, OK or Call when you finish dialling the number. If you are dialling internationally from the U.K.: Dial 00, the country code, city code and local number. If you are dialling a number within the U.K., dial the city code and local number.

It is very important that you DO NOT press Send, OK or Call after dialling the number you are calling. If you do, this will cancel your TALK HOME call and the call will be carried and billed by your mobile service provider.

What Access Number Should I Use?

TALK HOME Calling Card:

You can make calls on your TALK HOME Calling Card by calling the following access numbers:

  • LOCAL ACCESS:
    • 0844 880 3443
    • 0845 034 1919
  • LONDON ACCESS:
    • 0330 993 7333
    • 0330 777 1212
  • FREEPHONE:
    • 0800 786 0786
    • 0800 014 7071
    • 0800 368 5828

TALK HOME Rechargeable Card:

You can make calls on your TALK HOME Rechargeable Card by calling the following access numbers:

  • LOCAL ACCESS:
    • 0844 880 3442
    • 0845 034 1918
  • LONDON ACCESS:
    • 0330 993 7332
    • 0330 993 1219
  • FREEPHONE:
    • 0800 786 0785
    • 0800 014 7069
What's the difference between a TALK HOME card and a TALK HOME RECHARGEABLE CARD?

Both of our TALK HOME Calling Cards offer the same great rates to your favourite international call destinations.

The TALK HOME Calling Card is a disposable card. When the credit is used, the card is no longer valid and can simply be thrown away. When purchased online at www.talk-home.co.uk, you will receive a PIN number only. Use this PIN number with a TALK HOME Calling Card access number. Each time you purchase a TALK HOME Calling Card you will receive a new PIN.

The TALK HOME Rechargeable Calling Card is a non disposable card. The PIN number and card are registered to you and are yours to keep. When you purchase your TALK HOME Rechargeable Card online, a card will be sent out to you in the post.

When the initial credit on your card runs out, you can top up your card online 24 hours a day 7 days a week at www.talk-home.co.uk.

You can also top up your TALK HOME Rechargeable Card at a local store where you see the PayPoint sign. To top up your card at a store, give your card to the shop keeper and ask for a 'TALK HOME Rechargeable' Top Up.

With the TALK HOME Rechargeable Card Your PIN will stays the same (Unless you wish to change it!)

With the TALK HOME Rechargeable Card you can earn TALK HOME POINTS. TALK HOME POINTS can be used to Top Up your card for FREE. For more information on how TALK HOME points work, click here.

How Do I Add Credit To My Card?

When the initial credit on your TALK HOME Rechargeable Calling card runs out, there are 2 ways to top up

1. You can top up your card online 24 hours a day 7 days a week at www.talk-home.co.uk.

On the right of the screen, sign in to My TALK HOME using your email and password. Click the top up option, select the amount that you wish to top up and then enter your payment details.

You can use your TALK HOME points to top up online. To find out how TALK HOME points work, click here.

2. You can top up your TALK HOME Rechargeable Card at over 25,000 stores in the UK where you see the PayPoint sign.

To top up your card at a store, give your card to the shop keeper and ask for a 'TALK HOME Rechargeable' Top Up - You can choose to top up £5, £10 or £20. On payment, the shop keeper will swipe your card through the PayPoint Terminal. The credit will be added to your card instantly. Keep the receipt for your records.

How Do I View My Billing History?

You can view your billing history at any time by logging into My TALK HOME at www.talk-home.co.uk.

On the right of the screen, sign into My TALK HOME using your email and password. Select the Payment History tab. Use the button to the right of the tab to filter your payment history by date.

How Do I Change My Account Details?

You can update your account details at any time by logging into My TALK HOME at www.talk-home.co.uk.

On the right of the screen, sign into My TALK HOME using your email and password. Select the Account Tab. Enter your updated contact details in the customer information section.

How Do I Change My Billing Details?

You can update your billing address at any time by logging into My TALK HOME at www.talk-home.co.uk. Your billing address should be the address that appears on the top of your bank statement. If the address that your card is registered to is different from your billing address your payments will fail.

On the right of the screen, sign into My TALK HOME using your email and password. Select the Account tab. Enter your updated billing details in the Billing Information section

How Do I Change My Password And Security Settings?

You can update your password and security details at any time by logging into My TALK HOME at www.talk-home.co.uk.

On the right of the screen, sign in to My TALK HOME using your email and password. Select the Account Tab. Enter your updated security settings in the Security Information section.

TOP MINUTES

  • Australia5000 min
    India7599 min
    Pakistan650 min
    Singapore1600 min
    Japan8000 min
    Turkey5000 min
    China5000 min
    Canada10000 min
    Algeria1200 min
    Bangladesh8000 min
  • Brazil3501 min
    Egypt400 min
    France8000 min
    Germany5000 min
    Malaysia8000 min
    Mauritius900 min
    Afghanistan300 min
    Albania400 min
    Andorra800 min
    Angola420 min
  • Bangladesh8000 min
    Anguilla83 min
    Argentina2000 min
    Armenia900 min
    Aruba115 min
    Austria8000 min
    Azerbaijan400 min
    Bahamas700 min
    Bahrain700 min
    Barbados380 min

Call minutes are based on a £5 TALK HOME Calling Card using local access. Terms & Conditions